Shipping policy
Shipping Policy
Last updated: May 2026
Thank you for shopping with Hush.
Order Processing
Orders are typically processed within 1–2 business days after payment confirmation.
Orders are not processed, shipped, or delivered on weekends or public holidays.
During periods of high demand, processing times may be slightly extended.
Shipping Times
We currently offer free shipping on all orders.
Estimated delivery times:
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Processing time: 1–2 business days
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Transit time: 5–8 business days
Estimated total delivery time: 6–10 business days.
Please note that delivery times are estimates only and are not guaranteed.
Shipping Costs
We offer free shipping on all orders.
No additional shipping fees will be charged at checkout.
Tracking Information
Once your order has been shipped, you will receive a shipping confirmation email containing tracking information, when available.
Please allow up to 48 hours for tracking information to become active after shipment.
Shipping Delays
While we strive to deliver orders within the estimated timeframe, delays may occasionally occur due to factors outside our control, including:
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Carrier delays
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Customs processing
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Severe weather conditions
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Peak shipping periods
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Operational disruptions
Hush is not responsible for delays caused by shipping carriers or customs authorities.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping and contact information at checkout.
If an incorrect address is provided and a package cannot be delivered, additional shipping charges may apply for reshipment.
Lost or Damaged Packages
If your package appears to be lost, damaged, or arrives in poor condition, please contact us as soon as possible at:
We will work with the shipping carrier to investigate the issue and determine an appropriate resolution.
International Orders
Customers are responsible for any customs duties, taxes, import fees, or other charges imposed by local authorities where applicable.
These charges are not included in the purchase price and are the responsibility of the customer.
Contact
For any shipping-related questions, please contact: